Welcome to Iknoor Spices (chambamasale.com). By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.
1. General
This website is owned and operated by Iknoor Spices.
By using our site, you confirm that you are at least 18 years old and capable of entering into a legally binding contract.
2. Products & Orders
All our products are authentic and packed with care.
Prices, availability, and product details are subject to change without prior notice.
We reserve the right to cancel any order due to stock unavailability, payment issues, or incorrect information.
3. Shipping & Delivery
We deliver across India through reliable courier partners.
Delivery timelines are estimates and may vary due to circumstances beyond our control (e.g., strikes, natural disasters, delays with courier partners).
Once a package is delivered to the provided address and confirmed by signature/OTP, responsibility transfers to the customer.
4. Viewing Orders
After your order is shipped, we will provide the shipment booking number and the courier company’s website link.
You can track your order directly on the courier partner’s tracking page using these details.
5. Returns & Refunds
Due to the nature of food products, returns are only accepted for damaged, defective, or incorrect items.
Products must be returned unopened, sealed, and in original packaging within 7 days of delivery.
Refunds are processed to the original payment method within 7–10 business days after verification. Shipping and payment gateway charges may be non-refundable.
For refund or replacement, please contact us at +91-9805280030.
6. Payments
We accept payments via secure gateways.
By placing an order, you confirm that the payment details provided are accurate and that you are authorized to use the chosen method.
7. Intellectual Property
All content on chambamasale.com, including text, images, logos, and product designs, is the property of Iknoor Spices and protected by applicable laws.
You may not copy, reproduce, or distribute any content without our prior written consent.
8. Limitation of Liability
Iknoor Spices shall not be liable for any indirect, incidental, or consequential damages arising from use of our products or website.
Our liability, if any, is limited to the value of the product purchased.
9. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, or courier disruptions.
10. Privacy & Data Sharing
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.
Iknoor Spices does NOT share data with third parties such as marketing firms for unrelated selling.
However, Iknoor Spices may share purchase-related data with OEMs (limited to items bought by customers) for segment-specific sales schemes.
11. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in chamba, Himachal Pradesh.
12. Contact Us
For any queries regarding these Terms & Conditions, please reach out to us at:
Email: cmahajan5269@gmail.com
Phone: +91-9805280030
